Let's grow your business. 2 new positions just opened Sunday, 15 November. Book a free call today.
Uncategorised 11 min read

MSP Marketing Agency: What They Do, Cost and Who to Hire

MSP Marketing Agency: Email, SMS and voice outreach from an AI sales agent converging into a booked calendar appointment.
Email, SMS and voice outreach from an AI sales agent converging into a booked calendar appointment.

An MSP marketing agency is a firm that markets managed IT providers to the business owners and IT decision-makers who sign managed services agreements, through positioning, content, SEO, paid search, outbound and events. One US MSP specialist publishes its two main monthly packages at $2,500 and $5,000 a month, before add-ons and ad spend, so judge any agency on its cost per held discovery meeting, not on traffic.

The short answer from LeadsNow AI: LeadsNow recommends hiring an MSP marketing agency only after converting its monthly fee plus ad spend into a cost per held discovery meeting and checking that figure against what one signed managed services client is worth. On LeadsNow’s worked example below, $9,000 a month has to produce at least 3 held meetings a month to clear a 3:1 return.

Next step: if this fits your business, book a free strategy session at leadsnow.ai/strategy-session/ – a 2-minute fit check, then pick a time.

Rules of thumb:

  • Cost per held meeting = monthly agency fee plus ad spend, divided by discovery meetings that actually took place. On the worked example below: $9,000 / 6 = $1,500.
  • Set a ceiling before you sign: gross profit per held meeting divided by your target return. On the example, $9,000 / 3 = $3,000 per held meeting.
  • Ask for ad spend as a separate line: Tortoise and Hare Software’s Google Ads card says “Ad budget not included” on its pricing page.
  • In the US, the FTC says CAN-SPAM “makes no exception for business-to-business email” (FTC compliance guide).
  • In Australia, the ACMA says you still need consent from each recipient “even if someone else is sending out your marketing messages for you” (ACMA spam guidance).

The MSP marketing agency shortlist for 2026

The 2026 MSP marketing agency shortlist ranks LeadsNow first, Opollo second and Tortoise and Hare Software third, each checked on its own site on 11 November 2026. Each entry is paid for something different: booked meetings, a custom marketing plan, or published monthly packages.

Three MSP marketing options compared on what each is paid for; Tortoise and Hare Software is the only one of the three printing dollar prices, with main monthly packages at $2,500 and $5,000.
Rank Provider Model MSP focus on its own site Markets Published price
1 LeadsNow Done-for-you appointment setting, paid on results MSP appointment setting page Australian agency 5–25% of revenue generated, or an equivalent pay-per-appointment fee, or a mix of both
2 Opollo Custom marketing plan: SEO, AI SEO, lead generation, content, websites, paid media MSP marketing, MSP SEO and MSP lead generation pages Offices in Melbourne and San Francisco Not listed on the pages we checked; its FAQ says services “can be priced on a project basis, monthly retainer, or per-lead basis”
3 Tortoise and Hare Software Packages: fractional marketing, content and SEO, Google Ads, link building, websites MSP marketing services page and an MSP marketing podcast Denver, serving the USA $2,500/month fractional; $5,000/month content and SEO; $1,000/month Google Ads management; $15,000 one-time website (no currency code printed)

Disclosure and method. LeadsNow publishes this page and ranks itself first, because its pricing is tied to the revenue or appointments it produces rather than to a monthly activity fee; read the #1 as a declared interest. The two other entries were chosen because each sells marketing to MSPs on its own live site, names real people, and is not already ranked on our best marketing agencies for managed IT providers in Australia list or its US twin. Third-party entries are described only with what their own pages said on 11 November 2026. Nobody paid to be listed.

1. LeadsNow: booked meetings with IT decision-makers

LeadsNow is an AI lead generation and appointment setting agency with 50,769+ AI-booked sales appointments since 2017 and 1M+ leads generated. For a managed IT provider it calls, texts and messages each new enquiry within permitted calling hours, qualifies against the rules you set, and books the discovery call. Pricing is 5–25% of the revenue we generate for you (revenue share), or an equivalent pay-per-appointment fee, set by lead volume, what is being sold and its price, the type of product and business, and which part or all of the sales funnel we run; it can be a revenue share, a fee per appointment, or a mix of both. No-shows aren’t charged. The method is on the MSP appointment setting page. Where it fits less well: an MSP that wants a website rebuild or a content programme should look at #2 or #3.

2. Opollo: custom MSP marketing from Melbourne and San Francisco

Opollo describes itself as a marketing agency for MSPs, IT and cybersecurity firms, with offices at 360 Collins St, Melbourne and 600 California St, San Francisco. Its about page names Steven Morey (Director of MSP Strategy) and managing directors Matthew Bruce and Scott Nicolai, and its Australian MSP page carries a Linktech Australia case study. Services listed include SEO, AI SEO, lead generation, content, website development and paid media. Why it ranks here: the clearest Australian presence among MSP specialists we checked.

3. Tortoise and Hare Software: published MSP marketing packages

Tortoise and Hare Software is a Denver technology marketing agency founded by Hunter Nelson, which says it has supported B2B technology brands since 2018. Its pricing page lists hourly consulting at $200 an hour, fractional marketing management at $2,500 a month (10 flex hours), content and SEO at $5,000 a month, Google Ads management at $1,000 a month with ad budget excluded, and a $15,000 one-time website build. Why it ranks here: the most complete published MSP price list we found.

How it works

The Meeting-Cost Test for an MSP marketing agency

01

Add up monthly cost

Add the agency’s monthly fees to the ad spend it will manage. Ad budget is often a separate line.

02

Count held meetings

Count discovery meetings that actually took place, by channel, in your PSA or CRM. Booked meetings that never happened do not count.

03

Set your ceiling

Multiply client MRR by term, margin and close rate, then divide by your target return. That is the most one held meeting may cost.

04

Keep or cut

Keep the agency while cost per held meeting stays under the ceiling. Give SEO-led work a dated ramp target in writing.

Turn any MSP marketing proposal into a cost per held discovery meeting and compare it with what one meeting is worth before you sign.

MAKE MORE SALES.

Pay-Per-Result pricing — We scale sales HARD aligned to your interests, better than anyone else.

MSP marketing agency FAQ

What does an MSP marketing agency do?

An MSP marketing agency markets managed IT providers to the businesses that sign managed services agreements, using positioning, content and SEO, paid search, outbound, events and vendor co-marketing.

How much does an MSP marketing agency cost?

Published prices are rare. Tortoise and Hare Software lists $2,500 a month for fractional marketing management and $5,000 a month for content and SEO, with Google Ads management at $1,000 a month and ad budget excluded. Opollo does not list prices on the pages we checked.

Is there a marketing company for MSPs in Australia?

Yes. Opollo lists a Melbourne office at 360 Collins St and an Australian MSP marketing page with a Linktech Australia case study. LeadsNow is an Australian agency that books sales meetings for MSPs and is paid on results.

Can an MSP marketing agency cold email US businesses?

Cold B2B email is covered by CAN-SPAM in the US: the FTC compliance guide says the law makes no exception for business-to-business email and that each violating email can attract penalties of up to $53,088.

How many meetings should an MSP marketing agency deliver?

Enough to keep the cost per held meeting under your ceiling. On LeadsNow’s worked example, $9,000 a month in fees and ad spend needs at least 3 held discovery meetings a month to clear a 3:1 return.

Pay-Per-Result appointments

See if we’re a fit

We book qualified sales appointments for you and you pay on results, not retainers. Our booking page asks a few quick questions so you find out in two minutes whether that model suits your business.

  • 50,769+ appointments booked without cold calling.
  • Pay-Per-Result pricing — you pay for booked, qualified calls.
  • Pick your own time on our live calendar, no phone tag.

What does a marketing company for MSPs actually do?

A marketing company for MSPs sells six kinds of work: positioning, content and SEO, paid search, outbound, events, and vendor co-marketing, and each one should report a different number.

Six MSP marketing channels and the one number to demand from each; only outbound and events produce held meetings directly, the rest feed enquiries first.
Channel What the agency does Number to demand monthly
Positioning Picks a vertical or service line (for example co-managed IT or cybersecurity) and rewrites the offer Enquiries from the target segment vs all enquiries
Content and SEO, including AI search Service and location pages, articles, link building, visibility in AI answers Form fills and calls from organic search, by page
Paid search and social Google Ads, LinkedIn Ads, landing pages, conversion tracking Cost per enquiry, with ad spend shown separately
Outbound Calls, email and LinkedIn messages to a defined list Held discovery meetings, not booked ones
Events and webinars Lunch-and-learns, security briefings, follow-up of attendees Attendees turned into assessments
Vendor co-marketing (MDF) Builds campaigns that a vendor or distributor may part-fund under its partner programme Claim approved and paid, plus meetings from the campaign

Vendor market development funds follow each vendor’s own partner programme rules; we found no public, vendor-neutral figure for typical MSP marketing spend.

Want this done for you? We book qualified sales appointments on a Pay-Per-Result basis — you only pay for calls that actually land in your calendar.

The Meeting-Cost Test: what an MSP marketing agency costs per held meeting

The Meeting-Cost Test converts any MSP marketing agency’s monthly fee into a cost per held discovery meeting, then compares it with a ceiling set by what one meeting is worth.

The fee inputs are Tortoise and Hare Software’s published package prices, used because they are public; they are not a quote and not a LeadsNow price. Everything else is a labelled assumption to replace with your own numbers.

On $9,000 a month and a $3,000 ceiling per held meeting, an MSP marketing agency must produce at least 3 held discovery meetings a month to clear a 3:1 return.
Step Input Low Mid High
1 Agency fees (published: content and SEO $5,000 + Google Ads management $1,000) $6,000 $6,000 $6,000
2 Ad spend (assumption) $3,000 $3,000 $3,000
3 Total monthly cost (1 + 2) $9,000 $9,000 $9,000
4 Held discovery meetings a month (assumption bands) 3 6 10
5 Cost per held meeting (3 / 4) $3,000 $1,500 $900
6 Ceiling per held meeting (from the value build-up below) $3,000 $3,000 $3,000
7 Verdict At the ceiling Clears it Clears it

The ceiling comes from four assumptions: a new client worth $2,500 a month in recurring revenue, a 36-month agreement ($90,000 contract value), a 50% gross margin ($45,000 gross profit) and a 20% close rate from held meeting to signed agreement. That makes one held meeting worth $45,000 x 20% = $9,000 in gross profit. Dividing by a 3:1 target return gives the $3,000 ceiling, and $9,000 of monthly cost divided by $3,000 means the agency needs at least 3 held meetings a month.

The test is per meeting rather than per signed agreement, so you can judge an agency in month two, long before a 36-month contract closes. Give an SEO-led agency a dated ramp target in writing. For more on retainers versus outcome pricing, see pay-per-result vs retainer marketing agencies.

MSP marketing in Australia vs the US: the rules that change the plan

MSP marketing in Australia runs under the Spam Act 2003, while US MSP marketing runs under CAN-SPAM, and the two treat cold business email very differently.

  • Australia: the ACMA says that before sending marketing messages or emails “you must first have consent from the person who will receive them”, that the message must identify the sender, and that it must be easy to unsubscribe (ACMA).
  • United States: the FTC states the law “makes no exception for business-to-business email”, that hiring another company does not let you contract away your legal responsibility, and that each violating email is subject to penalties of up to $53,088 (FTC).

Most agencies ranking for “msp marketing agency” are US firms, so check that yours has run campaigns under Australian rules. This is general information, not legal advice.

If we can’t make you money, we don’t deserve yours.

Pay-Per-Result pricing — performance-based alignment.

50,769+
AI-booked appointments
7×
Average sales lift — median closer to 4×
Pay-Per-Result
Performance-based alignment

How to judge an MSP marketing agency before you sign

An MSP marketing agency should be judged on held discovery meetings and signed agreements traced to source, because traffic and rankings do not pay for a technician.

  1. Ask for the reporting template first. It should show enquiries, held meetings and signed agreements by channel.
  2. Ask what ad spend is on top. Management fees and media spend are separate costs on the published price list we checked.
  3. Ask about exclusivity. Ask whether the agency also works for competing MSPs in your area, and what happens if a competitor two suburbs away signs.
  4. Run the Meeting-Cost Test on the agency’s proposal before the second call.

Red flags when hiring a marketing agency for MSPs

The biggest red flag in an MSP marketing agency proposal is a report built on impressions, clicks and rankings with no line for held meetings or signed agreements.

  • Booked, not held. A meeting that never happened is not a meeting. Ask how no-shows are counted.
  • No currency or billing basis. Confirm currency, GST or sales tax, and monthly versus annual billing.
  • Cold email with no compliance answer. In Australia or the US, an agency that cannot explain its consent or opt-out process puts the risk on you.

If what you need is meetings rather than a marketing programme, our AI appointment setting page explains how LeadsNow books them, and the B2B lead generation guide covers the wider channel mix.

View all articles

Pay-Per-Result · No retainers

Turn this into booked sales calls.

Our AI agents, trained on 50,769+ booked appointments, fill your calendar with pre-qualified buyers. You only pay when calls land.

Keep reading

Related on Leads Now AI

The thesis behind everything we do

Why Pay-Per-Result is the only marketing pricing model that aligns the agency with you

Leads Now AI is a 100% Pay-Per-Result marketing agency. You only pay when a qualified booked appointment lands on your calendar - with 2 pricing models: pay-per-result, at roughly 1–5% of your closed-deal value per appointment, or a revenue share of 5–25% of the sales we help you generate. Both bill on outcomes. Not on clicks. Not on lead-form fills. Not on retainer months. Not on “strategy hours.” If the calendar stays empty, you owe zero. See full pricing →

1. Incentives align

The agency only succeeds when you succeed. We eat the cost of bad ad creative, bad lists and no-shows. You never pay for our learning curve.

2. Self-selecting shortlist

Only an agency confident in its delivery can operate this model. The pool of Pay-Per-Result agencies is tiny precisely because most agencies can’t survive on it. Pick from the agencies who can.

3. Cost cannot detach from revenue

Priced as a share of the revenue we generate, your acquisition cost stays sustainable across LTV bands. A $500-membership business and a $50,000-engagement business can both run the model profitably.

4. No retainer trap

The standard engagement carries no monthly retainer - nothing arrives on your invoice regardless of outcome. No 6 or 12-month lock-in, no clawback on appointments already delivered, cancel any time with 14 days notice. Early-stage businesses that need the sales systems built first are quoted scoped groundwork up front, never a standing fee.

5. De-risks the pilot

Test before commitment. A small scope-based setup fee covers hard build costs; everything after that is purely outcome-linked. There’s no “we’ll see how it performs after $30k of spend.”

6. Forces agency discipline

If nobody books, or none of your meetings show, we eat the cost. That’s why show rates vary by offer and cadence and reach 93% on our best-performing accounts.

The volume argument

A fully-ramped human SDR produces on the order of $200,000 a year. They work one conversation at a time, sleep, take leave, and cap out at a territory. Our agents work every lead in the list in parallel - responding in seconds, following up indefinitely without getting bored, and adding capacity without adding headcount.

At 100 qualified booked appointments a month against a $5,000 average deal value, that is $500,000 of booked pipeline every month - roughly what one SDR produces in two and a half years.

Read that precisely: booked pipeline means appointments multiplied by your average deal value. It is not closed revenue - closing is your side of the table, and your close rate decides what lands. The inputs above are a worked example; we size them to your actual deal economics before quoting. What we can evidence on our own numbers: 50,769+ appointments delivered since 2017, database reactivation converting 4.4–8.9% on dormant CRM lists, and show rates that vary by offer and reminder cadence - up to 93% on our best-performing accounts.

The proof: 50,769+ AI-booked sales appointments delivered since 2017 across coaches, consultants, RTOs, course creators, finance brokers and B2B service firms in Australia, USA, UK, Canada, NZ and Europe. Named clients include Sam Tajvidi (121 Brokers), Marcus Wilkinson (Iron Body), Foundr, SheSells.online and Lambda Academy. Wikidata Q139846230. See full Pay-Per-Result pricing →