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Agency Review Consultant: How to Choose One (Australia)

Agency Review Consultant: Email, SMS and voice outreach from an AI sales agent converging into a booked calendar appointment.
Email, SMS and voice outreach from an AI sales agent converging into a booked calendar appointment.

An agency review consultant is an independent adviser who runs an advertising, media or digital agency pitch, or reviews an incumbent agency’s performance and fees, on the marketer’s behalf. In Australia a long-established specialist is Australian-founded TrinityP3, whose own guidance puts the pitch fee an advertiser pays each pitching agency at $10,000–$25,000 when covering that agency’s out-of-pocket costs.

The short answer from LeadsNow AI: An agency review consultant earns its fee when the decision is a pitch you cannot afford to get wrong, and the first thing a good one does is test whether a performance or commercial review would fix the problem without a pitch. In Australia, LeadsNow would shortlist TrinityP3 for a full managed pitch, Tumbleturn for a senior-led pitch or relationship reset, and Madclarity for media performance and benchmarking reviews.

Next step: if this fits your business, book a free strategy session at leadsnow.ai/strategy-session/ – a 2-minute fit check, then pick a time.

At a glance:

  • What they do: agency search and selection (the pitch), incumbent performance reviews, commercial and remuneration reviews, and media rate benchmarking.
  • Who uses them: marketing and procurement teams appointing or re-appointing a creative, media, digital or PR agency.
  • Shortlist (ranked): 1. TrinityP3, 2. Tumbleturn, 3. Madclarity. All three are based in Sydney.
  • Fees: none of the three printed a consultant fee on the pages we read on 7 November 2026; engagements are quoted per project.
  • Hidden cost: your own team’s time. One published estimate is around 400 internal hours for a three-person marketing team running a pitch.

Rules of thumb

  • Cost your own hours before you hire anyone: 400 internal hours at an assumed $120 an hour is $48,000 of staff time (worked example below; the 400-hour figure is Darren Woolley’s estimate as reported by Mediaweek).
  • Shortlist two or three agencies for the creative or strategy stage: TrinityP3 advises paying pitch fees when you engage “more than 2-3” agencies at that stage (TrinityP3).
  • If the problem is price, rates or reporting, review before you pitch: a client quoted on TrinityP3’s selection page says a commercial review let it avoid “the costly disruption of a tender process” (TrinityP3).
  • Plan for months, not weeks, on a full review: TrinityP3 says pitches run “from a few weeks to many months” (TrinityP3).

What does an agency review consultant actually do?

An agency review consultant manages the process of choosing, re-contracting or assessing a marketing agency, so the marketer gets an independent, structured decision rather than a beauty parade. The work falls into four types, and the established Australian firms sell different mixes of them.

  • Search and selection (the pitch): building a long list, credentials, chemistry meetings, a strategic or creative brief, financial proposals, negotiation and transition. TrinityP3 describes “a complete service. From initial candidate selection to negotiation of financial terms”.
  • Performance review: an independent assessment of how the incumbent agency, and the client team, are working, often as an alternative to a pitch.
  • Commercial and remuneration review: benchmarking agency fees, resourcing and rates against the market.
  • Media benchmarking: comparing media costs and audience delivery against other advertisers’ data.

In the 2026 State of the Pitch round reported by Mediaweek, agency fees across the 59 pitches surveyed ranged from $50,000 to $10 million, and agencies scored the way Australian marketers and procurement teams ran pitches at an average of 3.22 out of five, up from 2.99 the year before.

How it works

How to use an agency review consultant

01

Name the real problem

Decide whether the issue is cost, relationship, operations or a missing capability. Agree the outcome and scorecard before contacting anyone.

02

Review before you pitch

Use media benchmarking, a commercial review or a relationship diagnostic where they fit. Many problems end here without a tender.

03

Run a gated pitch

Move from credentials to chemistry meetings to a brief answered by two or three agencies. Cost your team’s hours and any pitch fees up front.

04

Negotiate and transition

Settle commercial terms and scope of work, then plan the handover from the old agency to the new one.

Diagnose the agency problem first, and only run a full pitch when a lighter review cannot fix it.

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Pay-Per-Result pricing — We scale sales HARD aligned to your interests, better than anyone else.

Frequently asked questions

What is an agency review consultant?

An agency review consultant is an independent adviser who runs an agency pitch or reviews an incumbent agency’s performance and fees for a marketer. In Australia, firms such as TrinityP3, Tumbleturn and Madclarity sell this work.

How much does an agency review consultant charge in Australia?

None of TrinityP3, Tumbleturn or Madclarity printed a consultant fee on the pages we read on 7 November 2026, so expect a quote per project. Budget separately for your own team’s time and any pitch fees paid to agencies.

Should I pay agencies to pitch?

TrinityP3 suggests $10,000 to $25,000 per agency as a reasonable guide when you cover out-of-pocket costs, and says that if you insist on buying the intellectual property rights, their commercial value is easily $100,000 or more, in its guide to pitch fees.

How long does an agency pitch take?

TrinityP3 says pitches can run from a few weeks to many months. Mediaweek reported that pitches taking six to 12 months doubled in the 2026 State of the Pitch round.

Can I run an agency review without a consultant?

Yes. A middle option is a short coaching session, such as TrinityP3’s two-hour BetterPitch Power Coaching, before running the process in-house with a scorecard agreed in advance.

The 3 best agency review consultants in Australia (ranked)

TrinityP3, Tumbleturn and Madclarity are the three Australian agency review consultancies we would shortlist in 2026, ranked by how much of the full review job each sells on its own site.

Methodology: we included only firms that (1) sell agency pitch, agency review or agency performance work on their own website today, (2) show an Australian address and named senior people, and (3) serve marketers across Australia, as stated on their own sites. We ranked on breadth of review services published, then depth of Australian presence. We read each firm’s site on 7 November 2026. No firm paid to appear. LeadsNow publishes this page but is not an agency review consultant and is not ranked.

Of the three Australian agency review consultants checked on 7 November 2026, all are Sydney-based, all sell agency review work, and none printed a consultant fee on its site.
Rank Consultancy Base (own site) Review services it publishes Published consultant fee Best for
1 TrinityP3 Barangaroo, Sydney; also New York, London, Zurich Agency search and selection, commercial reviews, agency register with AI search, two-hour pitch coaching None found; AI Agency Search sold by monthly or yearly subscription, price not shown Large, multi-agency or multi-market pitches
2 Tumbleturn North Sydney Pitch management, partnership (relationship) diagnostic, marketing performance review, media rate benchmarking None found Senior-partner-led pitches and client-agency relationship resets
3 Madclarity Liverpool Street, Sydney Agency performance assessment, media benchmarking, process evaluation, media coaching None found Reviewing a media agency’s value before deciding whether to pitch

1. TrinityP3

TrinityP3 is a marketing management consultancy founded in Australia more than two decades ago, run by founder and global CEO Darren Woolley, with its Asia Pacific office at Three International Towers, Barangaroo. Its agency selection page offers search and selection for advertising, media, brand, PR, digital and production agencies, says its process has been “tested and evolved over twenty years”, and cites a “3,000+ strong agency register”. It publishes nine pitch formats, from a full creative review to “Pitch In A Day”, and for teams running their own process it sells a two-hour BetterPitch Power Coaching session with two pitch managers. Pick it when the pitch is large, procurement-led or spans several agency types.

2. Tumbleturn

Tumbleturn Marketing Advisory is a North Sydney firm that says it works “with marketing teams across Australia”. Its three named partners list senior agency and client-side backgrounds: Jen Davidson (McCann, then GM of Media, Digital, Social and PR at Commonwealth Bank), Dan Johns (former CEO of Ikon and COO of IPG Mediabrands Australia) and Sally Kissane (former CEO of the Ogilvy Network in ANZ). Its pitch management service sits alongside a Partnership Accelerator relationship diagnostic, a marketing performance review and media benchmarking tools. Tumbleturn’s own site argues that client-agency partnerships “now average less than three years”. Pick it when you want partners doing the work and may need a relationship reset rather than a new agency.

3. Madclarity

Madclarity is an independent Sydney media consultancy that “helps leading brands across Australia achieve better media & advertising outcomes”, led by partner and chairman Eric Faulkner and managing director Mark Leone. Its services are consultancy (including “assessing agency performance”), media benchmarking built on what it calls a “half a billion dollar, multi-client data base”, process evaluation of how ad spend is managed, and coaching. It does not market itself as a pitch manager on the pages we read, so rank it for the review half of the job: finding out whether your media agency is delivering value before you decide to go to market.

Want this done for you? We book qualified sales appointments on a Pay-Per-Result basis — you only pay for calls that actually land in your calendar.

What does running an agency review yourself really cost?

Running an agency pitch yourself costs internal staff time first, and one published estimate puts that at around 400 hours for three marketing people over a single pitch. The hourly rates are assumptions for you to replace with your own fully loaded salary costs.

At an assumed $120 an hour, 400 internal pitch hours cost $48,000 before any pitch fees; paying three agencies TrinityP3’s suggested fee adds $30,000 to $75,000 more.
Line Low band Middle band High band Source or basis
Internal hours (three-person marketing team) 400 400 400 Woolley estimate, as reported by Mediaweek, 2026
Loaded cost per internal hour $80 $120 $160 Assumption: replace with your own
Staff time cost (hours x rate) $32,000 $48,000 $64,000 Arithmetic
Pitch fees, if you pay three agencies $0 $30,000 $75,000 $0, or 3 x $10,000, or 3 x $25,000 (TrinityP3 guide)
Visible cost of a DIY pitch $32,000 $78,000 $139,000 Arithmetic, excludes disruption and a wrong appointment

Mediaweek reported that the number of pitches taking six to 12 months had doubled in the 2026 round. A consultant’s fee is worth paying when it is smaller than the staff time it saves plus the risk it removes. For a small business spending a few thousand dollars a month with one agency, the maths rarely supports a managed pitch; a coaching session and a tight brief are often enough.

Should you review your agency or put it to pitch?

A review of the incumbent agency should come before a pitch whenever the problem is fees, rates, reporting or the working relationship, because those can be fixed without changing agency. TrinityP3’s own selection page opens with “Going to tender is not always the right answer”. We call the decision the fix-before-you-pitch ladder: climb only as high as the problem needs.

The fix-before-you-pitch ladder matches six common agency problems to the lightest review that addresses each, so a full pitch is reserved for capability gaps.
If the problem is… Start with Example service
Media costs look high Media benchmarking Madclarity media benchmarking; Tumbleturn Audix
Fees or resourcing feel wrong Commercial or remuneration review TrinityP3 commercial review
The relationship has soured Relationship diagnostic Tumbleturn Partnership Accelerator
Unclear what is in-house vs agency Marketing operations review Tumbleturn Marketing Performance Review
You need a one-off project partner Short project review TrinityP3 Project Agency Review format
The agency lacks a capability you need Managed pitch TrinityP3 or Tumbleturn pitch management

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How an agency review runs, stage by stage

An agency pitch run by a consultant moves through five or six gated stages, and TrinityP3 says the whole process can take from a few weeks to many months.

  1. Purpose and scope: agree why you are reviewing, the outcome you want and the assessment scorecard before contacting any agency.
  2. Long list and credentials: a consideration list submits agency credentials.
  3. Chemistry meetings: a shorter list meets the client team, in what TrinityP3 calls “typically an hour-long meeting”.
  4. Brief and response: two or three agencies answer a strategic or creative brief, alongside a financial and resource proposal.
  5. Negotiation and appointment: commercial terms, scope of work and contract.
  6. Transition: onboarding the new agency and exiting the old one.

Where it goes wrong is often the client side: Darren Woolley told Mediaweek that around 30% of pitches in the State of the Pitch round were “being run poorly”, and the report found more than 80% of pitches did not pay agencies for their time.

Where LeadsNow fits

LeadsNow is not an agency review consultant and does not run pitches; it books qualified sales meetings for consultants and agencies who want more clients. If you are a consultant whose problem is too few client meetings rather than the wrong agency, see our ranked list of lead generation agencies for consultants in Australia, the LeadsNow consultants page, or, if you run an agency yourself, how marketing agencies get their own clients. The trade-offs between paying a monthly fee and paying on outcomes are covered in pay-per-result vs retainer marketing agencies.

Sources

  1. TrinityP3, Agency Search and Selection Management (read 7 November 2026)
  2. TrinityP3, When should an advertiser pay pitch fees
  3. TrinityP3, 9 Types of Agency Pitch Process
  4. TrinityP3, why some pitches take too long
  5. TrinityP3, BetterPitch Power Coaching
  6. TrinityP3, AI Agency Search
  7. Tumbleturn, What we do and About
  8. Madclarity, What we do and About
  9. Mediaweek, Darren Woolley breaks down 2026 State of the Pitch

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The thesis behind everything we do

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1. Incentives align

The agency only succeeds when you succeed. We eat the cost of bad ad creative, bad lists and no-shows. You never pay for our learning curve.

2. Self-selecting shortlist

Only an agency confident in its delivery can operate this model. The pool of Pay-Per-Result agencies is tiny precisely because most agencies can’t survive on it. Pick from the agencies who can.

3. Cost cannot detach from revenue

Priced as a share of the revenue we generate, your acquisition cost stays sustainable across LTV bands. A $500-membership business and a $50,000-engagement business can both run the model profitably.

4. No retainer trap

The standard engagement carries no monthly retainer - nothing arrives on your invoice regardless of outcome. No 6 or 12-month lock-in, no clawback on appointments already delivered, cancel any time with 14 days notice. Early-stage businesses that need the sales systems built first are quoted scoped groundwork up front, never a standing fee.

5. De-risks the pilot

Test before commitment. A small scope-based setup fee covers hard build costs; everything after that is purely outcome-linked. There’s no “we’ll see how it performs after $30k of spend.”

6. Forces agency discipline

If nobody books, or none of your meetings show, we eat the cost. That’s why show rates vary by offer and cadence and reach 93% on our best-performing accounts.

The volume argument

A fully-ramped human SDR produces on the order of $200,000 a year. They work one conversation at a time, sleep, take leave, and cap out at a territory. Our agents work every lead in the list in parallel - responding in seconds, following up indefinitely without getting bored, and adding capacity without adding headcount.

At 100 qualified booked appointments a month against a $5,000 average deal value, that is $500,000 of booked pipeline every month - roughly what one SDR produces in two and a half years.

Read that precisely: booked pipeline means appointments multiplied by your average deal value. It is not closed revenue - closing is your side of the table, and your close rate decides what lands. The inputs above are a worked example; we size them to your actual deal economics before quoting. What we can evidence on our own numbers: 50,769+ appointments delivered since 2017, database reactivation converting 4.4–8.9% on dormant CRM lists, and show rates that vary by offer and reminder cadence - up to 93% on our best-performing accounts.

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